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ApexOne will provide the option to purchase 12 months warranty service otherwise we are only responsible for the goods before picking up by the courier services. We has offered 7 days Dead on arrival (DOA) of an immediate replacement without extra charge.

Before you return your items, you must contact us and receive a Return Merchandise Authorization Number (RMA) through our customer service centre.

Any return items without an RMA will not be accepted by us. Item(s) must be returned and received by us within 7 days after we accept your RMA case.

This warranty does not apply to any defect in the goods arising from the below:

  • Fair Wear & Tear
  • Wilful Damage
  • Accidental Damage
  • Negligence by the Customer or any third party
  • Usage otherwise than as recommended by the Manufacturer
  • Failure to follow the Manufacturer’s instructions
  • Any alteration or repair carried out without the Manufacturers approval

ApexOne reserves the right to interpret the above Terms and Conditions in case of any dispute

** If you have any questions, please contact us at .

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